joy rummy
joy rummy
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This app is available for your device
joy rummy
This app is available for your device
Contact
+91 6618524469
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the joy rummy?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. Once verified, you won't need a password or email to access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong and stable signal. If you don't receive the OTP within the given time, you can try again by clicking "send OTP" or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will help resolve the issue promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest version. Once you've downloaded the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and allow you to enjoy the app smoothly.
Q1: What is the minimum withdrawal amount in the joy rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for the bonus amount collected. This means users can cash out their winnings but not the bonus rewards they've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a completion time of 30 minutes to 3 hours, allowing for efficient processing. However, occasional delays in payments may cause a wait of up to 24 hours. This delay can occur when payment processing is slow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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